Disabling via Dashboard

Disable a Collection Account from the Tazapay dashboard

You can disable a Collection Account directly from the Tazapay dashboard. Once disabled, the account stops accepting incoming payments.

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Disabling a Collection Account

1. Navigate to the relevant tab

   Go to Collection Accounts in the left navigation panel and open the Virtual Accounts or Wallets tab depending on the account you want to disable.

2. Open Account Details

   Click on the account to open its details page.

3. Click Close Account

   Click the Close Account button on the account details page.

4. Confirm

   Confirm the action in the dialog that appears. The account status will update to disabled once the disablement request is processed.

Once disabled, a collection account cannot be re-enabled unless it explicitly supports re-enablement. Contact [e-mail] for assistance.

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Other Ways to Disable

Disable via API

Disable a collection account programmatically. (Beta)

Disable via Support Team

Reach out to Tazapay support to disable an account.