Reversals

What happens when a collect fails — funds are returned to the source

If a collect fails, either after a hold is rejected or due to another processing failure, Tazapay reverses the complete transaction amount back to the source.

Reversal tracking details will be available directly on the collect object (coming soon). Until then, reach out to [e-mail] if you need reversal tracking information for a specific collect.

---

See Also

State Machine

How a collect reaches the failed state that triggers a reversal.

Compliance Holds

The most common precursor to a reversal.