Disabling via API

Disable a Collection Account programmatically using the Tazapay API

To close (disable) a collection account, call the Disable Collection Account API:

POST /v3/collection_account/{id}/disable

Once a disablement request is submitted:

• The account status remains enabled while the request is in progress.
• Webhook events are sent as the request moves through each state.
• On success, the account transitions to disabled and will no longer accept incoming payments.

To cancel an in-progress disablement request, use the Cancel Collection Account Request API.

Once disabled, a collection account cannot be re-enabled unless the account_reenablement_supported field on the account object is true. Contact [e-mail] if you need assistance.

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Webhook Events

Subscribe to the collection_account.* webhook events to track the disablement lifecycle — every event name and sample payload is documented in the Collection Account Webhooks reference.

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Other Ways to Disable

Disable via Dashboard

Disable a collection account from the Tazapay dashboard. (Beta)

Disable via Support Team

Reach out to Tazapay support to disable an account.