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PromptPay is an interbank real-time near-instant payment system that enables users to easily receive and transfer funds using either their Citizen ID or mobile phone number.

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How it Works?

  • Users register for PromptPay with their bank, linking their mobile phone number or citizen ID to their bank account.
  • Payments can be made by:
    • Scanning a QR code displayed by the merchant.
    • Entering the recipient’s mobile phone number or citizen ID.
  • Funds are transferred instantly between bank accounts.

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Payment Method type

Users can use the below payment method type to create a transaction using PromptPay in the available geography
  • Thailand: promptpay_thb

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Functionality

FunctionalityYes/NoDescription
Refund Support
Full Refund✅Only if mobile number is provided
Partial Refund✅Only if mobile number is provided
Generally Available✅Means that the payment method is available by default and does not need any additional configuration/approval.
Dispute and Chargebacks✅

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Limits and Expiration

The following is the upper and lower limits for PromptPay transactions:
  • Minimum Limit: USD 0.5
  • Maximum Limit: USD 19000
The default expiration for a transaction is 20 minutes. This is further configurable within the default time of expiration.

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User Experience

Native Experience For more details, please click here.