> ## Documentation Index
> Fetch the complete documentation index at: https://developer.tazapay.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Reversals

> What happens when a collect fails — funds are returned to the source

If a collect fails, either after a [hold](/collection-accounts/incoming-payments/holds) is rejected or due to another processing failure, Tazapay reverses the complete transaction amount back to the source.

<Note>
  Reversal tracking details will be available directly on the collect object (coming soon). Until then, reach out to [support@tazapay.com](mailto:support@tazapay.com) if you need reversal tracking information for a specific collect.
</Note>

***

## See Also

<CardGroup cols={2}>
  <Card title="State Machine" icon="diagram-project" href="/api-reference/tazapay-api/collect-state-machine">
    How a collect reaches the failed state that triggers a reversal.
  </Card>

  <Card title="Compliance Holds" icon="shield-halved" href="/collection-accounts/incoming-payments/holds">
    The most common precursor to a reversal.
  </Card>
</CardGroup>