> ## Documentation Index
> Fetch the complete documentation index at: https://developer.tazapay.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Disabling via API

> Disable a Collection Account programmatically using the Tazapay API

To close (disable) a collection account, call the [Disable Collection Account API](/api-reference/tazapay-api/disable-collection-account):

```
POST /v3/collection_account/{id}/disable
```

Once a disablement request is submitted:

* The account status remains `enabled` while the request is in progress.
* Webhook events are sent as the request moves through each state.
* On success, the account transitions to `disabled` and will no longer accept incoming payments.

To cancel an in-progress disablement request, use the [Cancel Collection Account Request API](/api-reference/tazapay-api/cancel-collection-account-request).

<Warning>
  Once disabled, a collection account cannot be re-enabled unless the `account_reenablement_supported` field on the account object is `true`. Contact [support@tazapay.com](mailto:support@tazapay.com) if you need assistance.
</Warning>

***

## Webhook Events

Subscribe to the `collection_account.*` webhook events to track the disablement lifecycle — every event name and sample payload is documented in the [Collection Account Webhooks](/api-reference/tazapay-api/collection-account-webhooks) reference.

***

## Other Ways to Disable

<CardGroup cols={2}>
  <Card title="Disable via Dashboard" icon="browser" href="/collection-accounts/disabling-va/dashboard">
    Disable a collection account from the Tazapay dashboard. (Beta)
  </Card>

  <Card title="Disable via Support Team" icon="headset" href="/collection-accounts/disabling-va/support-team">
    Reach out to Tazapay support to disable an account.
  </Card>
</CardGroup>